Emel Potty Trainer Puppy Potty PadThis item is brand new, unopened and sealed in its original factory box. Product DescriptionThis mat and tray system gives dogs a place to relieve themselves when they cant go outside. Ideal for Apartments. Great for dogs in poor health or mature dogs that are not as mobile as they once were.3 Layer System: Grass mat- Soft artificial odor resistant synthetic grass Grid Tray- Formulated grid system for improved absorbency and efficiency Base tray- Removable catch tray to eliminate waste easilyPackage IncludesEmel Potty Trainer Puppy Potty PadOrder Online 24 hours a Day, 7 Days a Week, 365 Days a Year.If you have any questions about an item, the shipping and return policies, or on payment or warranty information, please do not hesitate to ask using the "Ask Seller a Question" link found on this page. We will respond to you as soon as possible with an answer to your question. Thank you!Additional InformationShipping InformationHere is information regarding to our Shipping PolicyYour item will be shipped within 5 days of the payment being cleared.Our shipping rates include the cost of shipping, handling, packaging and related manpower costs. Product Dimensions: Approximately " in length, " wide, and " in height.Product Weight: Approximately 4 LBS, 0 OZPayment InformationWe gladly accept PayPalPayment MUST be made immediately after purchase.Return PolicyIf returned, the buyer is responsible for the payment of return shipping.I only ship to the lower 48 states (Unless Using eCRATER's Global Program). I do not ship to PO Boxes or Military APOs and I cannot combine shipping. There is no local pickup.Your item will ship out within 3-5 business days. Most items arrive within 5-7 business days but may take up to 10 business days. Arrival dates provided by us is an estimate.We Pride ourselves on customer service. We want you to have an amazing experience shopping with us. If there is an issue with your order please contact us first prior to opening a case or requesting a return so we can address it properly and issue you a refund authorization if you choose.WarrantyThe warranty period for this item is 1 Year Direct Manufacturer Warranty. To receive full details of the warranty for this item, please contact us using the "ask a question" link.